Privacy Policy

Who operates this website

Dental Factory is the website and brand used for dental supply enquiries. The legal business name is Bharti Dent India.

GSTIN: 07AYHPS5357F1Z3

Registered address: Plot no. 95, Gali no. 4, near by Nanu Mandir, Kanjhawla Industrial Area, Kanjhawla, Delhi - 110081

Support email: bhartidentindia98@gmail.com

Information we collect

We collect order details such as name, phone number, clinic address, selected products, payment preference, and order notes to process enquiries, callbacks, delivery coordination, and support.

If you choose "Use my Current Location", your browser may share approximate coordinates so the website or a location lookup service can detect a delivery pincode. You can deny this permission and enter the pincode manually.

How we use it

Your details are used for order confirmation, delivery coordination, customer support, and product availability updates.

Payment information

When online payment is enabled, payment processing is handled through Razorpay. Dental Factory does not store card numbers, UPI PINs, or banking passwords. We may store payment IDs, order IDs, payment status, and refund references for order support and reconciliation.

Sharing

We do not sell customer data. Details may be shared only with payment gateway, delivery, installation, or support partners when needed to complete an order request.

Retention

Order and enquiry records may be retained for business, invoice, GST, support, and dispute-resolution purposes.

Contact

For privacy questions, call +91 7678541041, message us on WhatsApp, or email bhartidentindia98@gmail.com.